New Test Alert

The world is coming to an end.  Be ready.

What to do to restore power to flooded areas

The Division of Construction Review has developed a set of guidelines in order to restore power in areas affected by flooding. Please call 502-574-3321 to schedule an inspection. For more information please click here. 
Water Tower Museum

Visit the Louisville WaterWorks Museum!

The Louisville WaterWorks Museum highlights Louisville Water’s considerable archive of historic photographs, some dating back to 1860, films and memorabilia, and allows visitors to discover the company’s contributions to safe drinking water through its innovations in science and engineering.
Report a problem

Report An Issue

Louisville Metro has an easy way for you to report a street light out, a traffic signal issue or street sign repair.

Utilities Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
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To look up your service request number, sign in anonymously.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.