There will be no city waste collections on Thanksgiving Day. Thursday & Friday will be on a one day delay.

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Property maintenance issues

Report a Property Maintenance Issue to Us

Use our online reporting tool to log in or send us an issue anonymously.  
Rental Registry

Register your rental property

Learn what you need to do to register your rental property with the city. 
Property Maintenance

Search for Property Violations, Licenses and Complaints

Codes and Regulations has recently upgraded new online tools citizens and businesses rely on to search, track, report and do business with us.

Property Maintenance & Code Enforcement Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

  • Report Online now.
  • Louisville Metro 311 App icon
    Download our 311 mobile app by searching for "Louisville Metro 311" in your app store.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall when available.